Strategic Solutions for the Retail Sector
We transform your plant's challenges into measurable results. Our mission is to empower your current systems and teams to maximize efficiency and ROI.
The Common Operational Challenge:
Challenges in the Retail & E-commerce sector are driven by a profound market shift from product purchasing to an experience-based economy, demanding a flawless omnichannel strategy.
Operations often struggle to bridge this gap: e-commerce fulfillment must be hyper-efficient yet feel personal, while physical stores must leverage their experiential advantage without being crippled by inefficient inventory and logistics.
This operational disconnect directly threatens the entire customer experience, eroding profit margins, damaging brand loyalty, and ultimately risking irrelevance in a market that rewards experience above all.
A clear path to Operational Excellence: Choose your Smart Start
SAIKARIS understands that today's transformation requires guaranteed service consistency and rapid fulfillment. We provide three low-risk entry points, fully integrated into our proven DMAIC methodology, allowing you to validate forecast accuracy and reduce customer friction quickly and efficiently.
Strategic Audit & Business Case
Validate Financial Risk. Our Audit is the smartest first investment. It quantifies the financial impact of of OOS losses, return variability, and administrative rework within the fulfillment and ordering cycles.
Basic Audit: Delivers a Hallmark Findings Report and identifies high-impact problem areas.
Complete Audit: Delivers the definitive Business Case Report and customized DMAIC roadmap.
"Start quantifying your Loss”
LSS Training & Capability Building
Build In-House Sustainability. Train your production leaders (Yellow & Green Belts) in transactional processes (e.g., planning, customer support) and applying SPC to forecasting and inventory replenishment.
White Belt (Operators)
Yellow Belt (Supervisors),
Green Belt (Managers)
"Train Your Production Leaders"
Support & On-Demand Modules
Guaranteed Execution. Access experts for MSA validation for demand sensing systems AI & and Digital Control integration for automating pricing adjustments, inventory monitoring, and service desk compliance. (billed via flexible hourly packages).
Process Support
Lean Support
AI & Digital Implementation Support
"Get On-Demand Technical Validation"
THE COMPLETE JOURNEY: FROM DATA CONFIDENCE TO MASSIVE RESULTS
Our modular solutions (Audit, Training, and Expert Support) provide the lowest-risk path to validate substantial savings potential and build absolute confidence in our methodology.
You get to test that our approach works on a smaller scale, gaining certainty from ground-level data and results. We are your committed partners: we will not launch any major project that data suggests does not make financial sense for you.
The moment you gain that certainty and trust, we move forward together with the assurance that your investment is fully secured to last program: From Strategy to Reality
From Strategy to Reality Roadmap
Step 1: Strategic Diagnosis & Business Case
Value Proposition: We transform supply chain complexities and customer complaints into a clear action plan. In just two intensive weeks, you will receive a comprehensive Business Case that quantifies the financial impact of stockouts, fulfillment delays, and return costs, providing a roadmap to ensure maximum return on investment before any larger commitment is made.
Best for: E-commerce Managers, Supply Chain Directors, and Heads of Operations who need to justify an investment in warehouse automation or a new WMS, reduce fulfillment costs, or align their team around clear objectives to improve the customer experience.
Key Deliverables:
An Executive Report summarizing key findings in your end-to-end fulfillment process and strategic recommendations.
A Performance Baseline, including critical metrics like Inventory Accuracy, On-Time In-Full (OTIF) delivery, Order Cycle Time, and Cost-per-Order.
A Project Charter that formalizes the scope, objectives, and team involved.
A Prioritized Improvement Roadmap detailing the recommended next steps to enhance fulfillment efficiency and customer satisfaction.
Duration: 2 weeks.
Investment: A fixed-scope, fixed-fee project to deliver a complete business case.
Step 2: Process Footprint & Root Cause Analysis
Value Proposition: We move from knowing your fulfillment is slow to proving why. This service dives deep into your warehouse, inventory, and order data to convert qualitative understanding into verifiable quantitative facts. We find the validated answer to the question: Where are the real bottlenecks in our click-to-customer process?
Best for: Teams that have completed the Strategic Diagnosis and now require a deep technical analysis to ensure that solutions target the true root cause of fulfillment delays or inventory inaccuracies.
Key Deliverables:
An Executive Report of the technical analysis with key statistical findings.
Value Stream Mapping of the entire fulfillment and returns process ("Click-to-Customer" and "Return-to-Stock").
A Fulfillment Process FMEA to identify and prioritize risks related to picking errors, shipping damage, or delivery failures.
A Measurement System Analysis (MSA) to ensure the accuracy of your Warehouse Management System (WMS) data.
Statistical analysis of order patterns, picking times, and delivery routes to identify critical bottlenecks.
A final Root Cause Report with statistical validation of the critical variables impacting your operational performance.
Duration: Approximately 3 to 5 weeks.
Investment: Custom priced. Following the completion of the Strategic Diagnosis, a fixed-price proposal is presented based on the complexity of the analysis.
Step 3: Improvement Implementation & Sustainability
Value Proposition: We turn analysis into a faster, more accurate, and more profitable fulfillment operation. We don't just recommend new technology; we help you optimize warehouse layouts (using principles like 5S), standardize picking and packing processes, train your staff, and establish robust control systems to ensure the ROI is realized and sustained.
Best for: Companies ready to execute the action plan, transform their fulfillment operations, and ensure that speed and accuracy become the new standard of work, guaranteeing long-term customer satisfaction and team autonomy.
Key Deliverables:
Implementation of Optimized Warehouse Layouts and Standardized Work for picking, packing, and shipping.
A Control Plan and dashboards for continuous monitoring of key fulfillment KPIs (OTIF, Accuracy, Cycle Time).
Training and knowledge transfer to the warehouse and logistics teams on the new, efficient processes.
Implementation of visual management systems to improve workflow and communication within the fulfillment center.
A Project Closure Report documenting the final impact on fulfillment speed, cost per order, and the ROI achieved.
Duration: To be defined based on the scope of the solutions to be implemented.
Investment: Custom priced. The budget is defined in a detailed proposal following the completion of the Technical Root Cause Analysis.